buy online, Pickup in store & curbside delivery

HOW DO I BUY ONLINE / PICKUP IN STORE?

• Once you have your desired item in cart, select “Pickup in store” and use your zip code to search for a Timberland location near you.
• Confirm your pickup location
• Proceed to checkout and confirm your pickup person
• Place your order
• Look for an email notification confirming that your order is ready for pickup
• Drive to the store and either pick up inside or call the store for curbside delivery instructions.

HOW DO I PICK UP IN STORE?

• Look for an email confirming your order is ready for pickup.
• Bring a government-issued ID and your receipt (mobile or printed) to the store.
• Let a sales associate know you’ve arrived to pick up your order.

HOW DO I PICK UP CURBSIDE?

• If your pick up location offers curbside, look for an email confirming your order is ready for pickup, with specific store instructions.
• Drive to the store and follow instructions from email.
• Call the store numbers listed in your email to let them know you've arrived. Provide your name, order number, and license plate.
• Pop your trunk and an associate will be out shortly to load your purchase into your car.