Timberland® Customer Service
Thank you for visiting Timberland. If you need assistance with shopping on our site, please call us at 888-802-9947 and a customer care representative will be happy to assist you. Please inform the Customer Service Representative that you require assistance.
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     •  Coinstar E-Certificate


To use a Coinstar E-certificate for payment on timberland.com, enter the code from the e-Certificate in the Gift Card field on the payment page within checkout. This pre-paid electronic gift certificate can be used to buy Timberland® products on timberland.com and all Timberland® U.S. stores.

Instructions for Redeeming a Coinstar E-certificate online

  • Shop timberland.com and select items you wish to purchase.
  • When you're ready to checkout, click "Shopping Bag."
  • Proceed through the checkout.
  • In the Gift Card field on the payment page, enter the Coinstar E-certificate number and unique PIN from the e-certificate on the Payment page and click "Apply Gift Cards."
  • If your PIN is not working, please call the Timberland Customer Service team at 1-888-802-9947.
  • When making a purchase online at timberland.com, you may redeem as many Coinstar E-certificates per order as you would like.
  • Please make sure you hold onto all Coinstar E-certificates used in this purchase until your order arrives. If your order cannot be fulfilled or you return any items, it may be necessary to grant credit back to one of these e-certificates.