RETURNS AND WARRANTIES
Since 1973, Timberland has been committed to offering the finest products, using only the best materials and applying strict quality control standards. Timberland products are warranted to be free of defects in material and workmanship for 12 months from date of purchase. Our warranty is an expression of our confidence in the material and workmanship of our company's products, and assures unsurpassed quality for rugged, dependable products. This, however, is not a guarantee against normal wear and tear. Nor does it apply to product that has been damaged by misuse, neglect, accident, modification or unauthorized repair.
If you believe your product is defective, please call our customer service department at 1-888-802-9947 or email us at TBLinfo@vfc.com, and a company representative will assist you in addressing any warranty issues. If, upon inspection, we determine that the product is defective, we reserve the right to replace the product or issue you a credit, depending on the nature of the defect. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.