TRACK YOUR ORDER
Tracking numbers are assigned to packages when they ship. Once they’ve shipped, you’ll receive an email which includes a tracking number along with your order information. Orders placed on Timberland.com which include multiple items may be delivered via different shipping methods. Tracking availability may vary depending on shipping methods and delivery carriers.
FedEx tracking information will be provided for items shipped Standard Ground, 2-day and Overnight. Note that a shipping company may not have the ability to track a shipment for up to 48 business hours after your initial order is placed.
Items shipped to P.O. boxes, military APO/FPO addresses and U.S. territories (American Samoa, the Federated States of Micronesia, Guam, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico and the Virgin Islands) are shipped via United Stated Postal Service Priority Mail and cannot be tracked at this time. However, you will still be able to view your order status and other details.
TRACK WITH A TIMBERLAND® ACCOUNT
If you have a timberland.com account, order tracking information will also be available by logging into your account and selecting Order History. Click on the tracking number to view the delivery status of your order.
TRACK AS A GUEST
You don’t need an account with us to track your order. Just go to Track Your Order, enter your email address and order number and we’ll let you know where your products are!
If you still have questions about your order, please contact our Customer Service team at 1-888-802-9947.